FAQ

 

1. how i do my workshop booking ?

answer: only by www.myBatik.com check out the art activities, pick up date / time

 

2. how i do my online booking payment?

answer: payment by ONLINE TRANSFER / T.T. or PAYPAL 

 

3. where is the workshop venue for personal class?

answer: currently we have 2 places,

a) 333 Persiaran Ritchie off Jalan Ritchie, 55000 Kuala Lumpur.  ( 10 min away from KL Twins Tower)

b) Emilia Batik House, 51, Embun Kemensah,  Jalan Tiara Kemensah 3, 68000 Ampang ( 5 min away from National Zoo Malaysia, 15 min away from Batu Caves)

 

4. can the batik workshop host in my own place ? what is the minimum pax? same price ?         additional charges ?

answer: yes, we can go to your place. minimum 25 person. same price. with additional RM100 set up fee & transport for klang valley.  for outstation, please send us for quotation. 

 

5. what is the workshop schedule / time tables ?

answer: we open 8am to 5pm weekdays, public holidays & sunday strictly by appointment only. still prefer you give us a ring +60122579775 or email us tmsart@tmsart.com.my for checking the availability.

 

6. what should i bring along while attend the workshop ?

answer: all the tools, materials are included, like apron, brush…. etc

 

7. can i buy any meals / coffee while i attend the workshop ? 

answer: yes, you can. we do serve cafe food & beverages, we have cafe in the myBatik, named Green Tomato Cafe ( www.greentomatocafe.com.my )

 

8. i am interested to buy some Batik raw materials to paint batik at home after the workshop ? do you sell ? 

answer: yes, we do sell. you can purchase online www.myBatik.com and pick up at our workshop.

 

9. i want to buy some batik gift for souvenir, where can i purchase?

answer: yes. we do produce and sell. you can buy from our shop at 333 persiaran ritchie, or Emilia Batik House or purchase online www.myBatik.com 

 

10. i want to buy some batik clothing, where can i buy ?

answer: yes, we do sell. you can come to Emilia Batik House , prefer give a call/ whatspps +60122579775 for appointment before you come.

 

11. i have guests from overseas, how can i book for the Batik homestay ?

answer: yes, home stay is available at Emilia Batik House,  you can book easily online at myBatik Home Stay , pick up check in date / time online and pay. There is a special rate for batik workshop rate while you are the home stay guests.

 

12. after i booked and paid online, can i change batik workshop option to others while i arrive the venue ? 

answer: yes, can top up and up grade to higher price, if less price can exchange other batik goods. No cash refund.

 

13. after i do the booking and payment, can i get the refund

answer: yes, can refund, with 48 hours notice. with reduction 15 % from the total fee. Only to local bank or Paypal only.